Senior Associate – Process Risk and Controls Consulting (Global Banks) – Charlotte, NC

We are looking for experienced professionals to join our rapidly growing Global Banking Risk Consulting Practice, focused on Process Risk and Controls Consulting.  Candidates for this role will join a diverse, high performing team of professionals with extensive experience working with top US and Global Banking institutions in a multitude of capacities.  As a member of our Process Risk and Controls  Consulting practice, focused on serving global banking institutions, candidates will step into a dynamic culture that values innovative thinking, solution focused collaboration, and diversity of thought and experience, all while providing opportunities for professional growth and advancement.

As a Senior Associate in RSM’s growing Process Risk and Controls (PRC) Practice, focused specifically on serving Global Banking enterprises, you will have the opportunity to draw from your technical experience and knowledge to continue to grow your leadership skills through a high degree of client and banking industry exposure, career development and mentorship opportunities, and a diverse and inclusive culture. The fast-paced and dynamic environment in which we operate will provide you with daily challenges and exciting opportunities.

PRC Senior Associates have front line exposure to the detailed work that our project teams are executing on a daily basis and are central to delivering on our brand promise of The Power of Being Understood.  As a TRC Senior Associate focused on serving our Global Banking clients, you will be an integral team member by assisting with planning of projects, conducting fieldwork, discussing findings and observations during client exit meetings, preparing work papers to support conclusions, reviewing staff work papers, and assisting in the presentation of the results of our work to client stakeholders, both within the IT organization and with business operations. 

Key Responsibilities

Technical Experience

• Possess a strong understanding of internal controls concepts and their application in differentiated client environments, specifically within complex global banking organizations.
• Capable of conducting fieldwork independently, with guidance from client and project team members, while having the opportunity to lead more junior team members and sharing knowledge and coaching on how to execute against project objectives.
• Prior practical experience with understanding and independently assessing policies, procedures, and controls of our clients’ business processes.
• Have a fundamental understanding of strategic planning and other business matters, helping their project team to identify emerging risks and opportunities.
• Prior practical experience with identifying internal controls, assessing their design and operational effectiveness, identifying where controls have not operated effectively, present potential risk exposures to project team members and assist in the development of remediation plans to support providing remediation guidance to clients.
• Have an understanding of concepts related to reviewing, documenting, evaluating, and testing application controls, particularly automated controls on a wide range of externally developed and in house developed software applications across a variety of client business processes.
• Have an understanding of the use of key reports, data transmissions, input/output data controls, and data lineage in business operations.
• Ability to identify and interpret technical findings and draft recommendations that will be presented to a broad range of both business and information technology client stakeholders.
• Desire to research and identify emerging trends within the global banking sector (e.g. machine learning/automation, use of data and analytics, etc.).
• Prior introduction to working with various control frameworks.

Contributions to Firm Culture

• Model the core RSM values of respect, integrity, teamwork, excellence, and stewardship in all interactions with clients and team members.
• Be open to new ideas and challenges and help foster a culture that encourages people to ask questions, seek diverse perspectives, and challenge those around you.
• Develop executive presence through interactions with management within RSM and our clients.
• Develop meaningful relationships with client personnel and colleagues.
• Support RSM’s goals around diversity and inclusion by nurturing an environment that understands individuality, promotes authenticity, and values varied perspective in arriving at solutions.

Client Experience

• Continually demonstrate an eagerness and willingness to learn more about the Global Banking sector and the clients that we serve in in this space and leverage your understanding to advance towards becoming your clients’ trusted advisor.
• Exhibit basic knowledge of key global banking industry fundamentals, regulatory environment, and terminology.
• Identify current and relevant global banking industry thought leadership and share with clients as relevant.
• Independently implements and coaches associates on foundational global banking industry policies, procedures, and work-programs.
• Owns process level client relationships and collaboration with external stakeholders.
• Prepare/Review initial drafts and follow-ups on client request lists.
• Participate in risk assessment management interviews. Update risk assessment models and complete initial draft of identified risks.
• Prepare and conduct tests of the operating effectiveness of clients’ internal controls.
• Draft internal controls operational effectiveness test plans or work programs for review by senior members of the team.
• Create/review narratives or flowcharts for a process. Identify and review all risks and controls for a process as needed.
• Perform first level review of staff work for accuracy, completeness, and well-reasoned conclusions.
• Manage budgets and provide accurate analysis of estimates to complete to project leader.
• Review and complete status documents for client delivery.
• Prepares initial draft of client facing reports.
• Develop the ability to support multiple client projects simultaneously, while actively contributing to other firm initiatives.

Talent Experience

• Encourage colleagues to think creatively, strive for growth through development opportunities, and maximize results while working within a team environment.
• Proactively seek out opportunities to learn from or teach team members, build a coaching/mentoring network and take advantage of training opportunities to continually expand skills and leadership capability.
• Maintain willingness to give and receive candid feedback in both written and verbal form. Commit to self-development in response to constructive feedback received.
• Provide assistance, guidance, and feedback to associates assigned to work with you.
• Support recruiting efforts by understanding and promoting the RSM brand.

Business Development

• Actively participate in relevant industry associations and learning/development events to build industry perspective and contacts.
• Gain knowledge of key information technology fundamentals, regulatory environment, and terminology relevant to the global banking sector.
• Build an internal network and become aware of other services provided by the firm.

Position Qualifications

• Bachelor’s or Master’s degree in business, accounting or related discipline 
• Minimum of two (2) years of practical experience in external audit, internal audit, or related internal control positions serving large global banking institutions.
• Proficiency in professional writing, spreadsheet, and presentation creation tools. Exposure to data analytics tools is preferred.
• Qualified to pursue a job-relevant certification including CPA, CIA, CISA
• Ability to travel to meet client needs and work collaboratively with others in-person and remotely.
• Effective communication skills, both verbally and in writing.
• Effective time management and prioritization skills.