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Fluency in Portuguese is a must (verbal and written communication) (Dominio de idioma portugués: habilidades escritas y orales mandatorias).
Under the direction of the Spvr / Lead – Operations Shared Service, is responsible for contacting the medical sites of the country(s) in charge, in order to carry out the coordination via telephone and / or email (with date, time and contact approved) for Depot to Site distributions, handling a high level of customer service, issue resolution and internal communication, as well as order and control over assigned tasks, committed to continuous improvement and customer satisfaction.
(Bajo la dirección del Supervisor / Líder de servicios compartidos de operaciones, es responsable de contactar a los sitios médicos de(los) país(es) a cargo, con el fin de realizar la coordinación vía telefónica y/o correo electrónico (con fecha, hora y contacto aprobado) de las distribuciones Depot to Site, manejando un alto nivel de servicio al cliente, resolución de novedades y comunicación interna, así como orden y control sobre las tareas asignadas, comprometido con la mejora continua y la satisfacción del cliente).
PRIMARY DUTIES AND RESPONSIBILITIES (DEBERES Y RESPONSABILIDADES PRINCIPALES):
Fulfill all the position duties, such as: (Cumplir con sus obligaciones, de tal manera que).
To keep proper communication with national and international offices stations of World Courier as needed in a kindly and timely manner.
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EXPERIENCE AND EDUCATIONAL REQUIREMENTS (EXPERIENCIA Y REQUISITOS ACADÉMICOS):
Required :
Requiere un título en Comercio Internacional, administración de empresas, logística, ingeniería industrial o carreras afines de una universidad acreditada.
Prefered (Preferible):
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS (REQUISITOS MÍNIMOS DE HÁBILIDADES, CONOCIMIENTOS Y CAPACIDADES):
Fluency in Portuguese is a must (verbal and written communication) (Dominio de idioma portugués: habilidades escritas y orales mandatorias). – This is mandatory when Representative has Brasil coordinations in charge under his position. (Esto es mandatorio cuando el Representante tenga a cargo Brasil, dentro de su posición). SE REALIZARA PRUEBA ESCRITA Y ORAL.
Command of English: intermedium written and oral skills (Dominio del idioma Inglés: habilidades escritas y orales intermedias).
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies: World Courier de Colombia S.A.
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned