Patient Referral Specialist – Schenectady, NY

Albany Gastroenterology Consultants have partnered with Allied Digestive Health which is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care. All of our doctors are board-certified in gastroenterology and hepatology. Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health – US News & World Report.

We are excited to announce that we are looking for a Full-Time Patient Referral Specialist at Albany Gastroenterology Consultants of Albany New York

The Patient Referral Specialist Responsibilities are:

• Respond to appointment request and make new appointments accordingly
• Reschedule/cancel appointments
• Review patients’ electronic appointment requests
• Knowledge of full scheduling process in order to assist the scheduling department as needed
• Maintains professional and courteous demeanor at all times with patients, physicians and co-workers
• Adhere to and support all policies and procedures of Albany Gastroenterology Consultants
• Other job duties as assigned

The Patient Referral Specialist must have the following qualifications and experience:

• High school diploma or equivalent.
• Knowledge of office processes and procedures acquired through three to five years of office experience or equivalent.
• Ability to learn and adapt.
• Ability to maintain strong relationships with physicians and co-workers.
• Position requires a flexible work schedule.
• Strong organization and communication skills

We offer a competitive base salary, generous benefits, including: Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.

Job Type: Full-Time

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