Westside Kia Automotive Dealership in KATY, TX, is family-owned and a GREAT place to have a Rewarding Career! We are seeking an EXPERIENCED Warranty Administrator to process automotive warranty repair claims according to dealership and manufacturer policies. Kia/Hyundai warranty experience is preferred. All auto brand warranty experience is welcome! We appreciate our employees and invest in their success! Apply now for this great opportunity! Upload your resume AND complete the assessment for priority consideration.
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Responsibilities – Kia/Hyundai Warranty Administrator:
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- Prepare, submit, and track auto warranty repair orders and claims according to dealership and manufacturer policies
- Pay close attention to details, accuracy, and timeliness of claims to ensure the Service Department receives payment
- Process cancellations of warranty products
- Assist each store’s Finance and Insurance Department in answering warranty submittal questions
- Maintain detailed notes about warranty issues
- Answer customer inquiries about products or cancellation procedures
- Enter price changes and collect payments
- Process customer refunds within the set rules and timeline
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Requirements – Kia/Hyundai Warranty Administrator:
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- Kia/Hyundai Warranty Administrator Experience is preferred. All auto brand warranty experience is welcome
- Strong computer skills and pays attention to details
- Excellent communication and listening skills
- Ability to solve problems in a professional and tactful manner
- A positive attitude, good work ethic, and professional appearance
- Valid driver’s license
- High school diploma or equivalent
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We Offer Excellent Benefits:
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- Competitive weekly pay is based on experience
- Training
- Medical, dental, and vision insurance
- Paid holidays and vacation
- Employee discounts on vehicles and service
- Career advancement