Housekeeping Runner (2nd Shift) – Virginia Beach, VA

HGV now offers Day One Team Member Benefits and Daily Pay!*

What will I be doing?
As a Housekeeping Runner you would be responsible for completing your position’s responsibilities and driving company success through performing the following tasks to the highest standards:

• Greet guests immediately with friendly/sincere acknowledgement
• Provide customer service to guests, including information about resort services, activities and local attractions
• Make sure that all requests are delivered in timely manner
• Make sure that all items delivered to the guest rooms are clean and in working order
• Check store rooms for availability of cribs, high chairs, pack & play and bed rails and ensure they are in safe condition
• Reports maintenance deficiencies in order to maintain room in compliance with resort standards
• Replenishes linen and guest amenities
• Assists co-workers as requested
• Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs.
• Physically able to move large and heavy objects such as: carts, large bags of linen, ironing board, furniture, mattresses
• Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, mops, spray bottles, carpet care equipment, hard floor equipment, hose
• Exposure to cleaning chemicals, vibrations, humidity, cold, heat, dust and noise
• Ability to read and recognize room numbers
• Ability to communicate effectively with guests and team members verbally or in written form
• Ability to learn, follow and carry out standards for cleanliness as they apply to all aspects of room
• Ability to follow all safety procedures/standards and able to recognize and act in emergency situations
• Able to lift 75lbs; push/pull carts of 150lbs.
• Display professional image at all times through appearance and conduct
• Within position scope, ensure resort is in compliance with all federal, state and local laws, including OSHA
• Uses the following Personal Protective Equipment (PPE): gloves, safety shoes, safety glasses
• Report defective, damaged or lost PPE, or equipment that does not fit accurately to management
• Regular attendance in keeping with guidelines established by the company and site are critical to the successful performance of this position.
• Carries out reasonable requests of supervisor or management.

Why do team members like working for us:

• Competitive hourly base pay and positive team environment
• Daily Pay* – get your earned pay any time before payday
• Discounted hotel rates worldwide
• 401(k) program with company match
• Employee stock purchase program
• Generous Paid Time Off Program and Paid Sick Time
• Recognition Programs and Rewards
• Tuition reimbursement
• Numerous learning and career advancement opportunities
• And more!