Dispatcher – Houston, PA

Job Type: FULL_TIME

Job Category: Call Center / Dispatch / Reservationist / Scheduler

Location: Houston, PA

Posted Date: 2024-11-05

Company: Transdev

Description

Become a Dispatcher with Transdev!

Transdev is looking for multiple Dispatchers in Houston, PA. Our dispatchers are an integral part of daily operations. The dispatcher position works directly with bus drivers and other operations staff, and regularly communicates with the general public. The goal of the dispatcher is to make sure all drivers perform their routes on-time each day. We hire individuals who make safety and customer service their top priorities.

Our Dispatchers Will Enjoy:

$17.00/hr
Team-oriented environment
A comprehensive benefits package with paid holidays & vacation, medical, vision, and dental coverage, and 401(k) savings plan.

Our Dispatchers are responsible for:

Consistently review routes and make adjustments for efficiency
Maintain route productivity
Respond to customer inquiries such as vehicle location, ETA, and ride times in a timely manner
Monitor emails and handle as appropriate
Provide excellent customer service

To qualify as a Dispatcher, you’ll need:

High school diploma or equivalent
Dispatch experience preferred
Excellent verbal and interpersonal skills.
Problem solving and analytical abilities.
Excellent customer service skills
Have good communication skills

About us:

Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.

Corporate office is based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers the freedom to connect to what they care about in their cities. www.transdevna.com

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.

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