Director of Human Resources – Santa Clara, CA

Additional Information: This hotel is owned and operated by an independent franchisee, Delta Santa Clara. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

The Director of Human Resources at Delta by Marriott will lead the HR department in delivering world-class service by attracting, developing, and retaining top talent, while fostering a culture of excellence. This position is responsible for overseeing all HR functions, including recruitment, training, employee relations, performance management, and compliance, ensuring that the hotel maintains its reputation as a premier destination for both guests and employees.

Key Responsibilities:

1. Talent Acquisition & Recruitment:

• Develop and execute talent acquisition strategies to attract high-caliber candidates in line with the hotel’s brand and service standards.
• Oversee the recruitment process, from job postings to interviewing and onboarding.
• Partner with department heads to understand staffing needs and ensure timely hiring.

2. Training & Development:

• Design and implement training programs that enhance employees’ skills and ensure consistent guest service excellence.
• Develop leadership and succession planning initiatives to groom internal talent for future roles.
• Foster a learning culture through continuous training on hospitality standards, safety, and compliance.

3. Employee Relations & Culture:

• Cultivate a positive workplace culture that aligns with the hotel’s values, promoting diversity, equity, and inclusion and the HHG Guiding Principles to ensure low turnover in a large group of Associates.
• Mediate and resolve employee conflicts, ensuring fair and compliant resolution of issues.
• Implement initiatives to enhance employee engagement, satisfaction, and retention.

4. Performance Management:

• Lead the performance appraisal process, ensuring that employees receive regular feedback, goal-setting, and development opportunities.
• Collaborate with department managers to address performance issues and develop improvement plans.
• Manage compensation, benefits, and incentive programs in alignment with industry standards.
   

5. Compliance & Risk Management:

• Ensure compliance with all labor laws, health and safety regulations, and company policies.
• Manage employee files, contracts, and HR documentation to maintain accuracy and confidentiality.
• Oversee risk management strategies to minimize legal exposure and ensure workplace safety.
   

6. HR Strategy & Leadership:

• Align HR strategies with the hotel’s overall business goals, working closely with the executive team.
• Prepare and manage the HR department budget, ensuring cost-effective use of resources.
• Monitor HR trends, practices, and labor market developments to keep the hotel competitive and compliant.
   

7. Payroll Processing:

• Manage end-to-end payroll processing, ensuring timely and accurate payments to employees, including deductions, benefits, taxes, and compliance with company policies and legal regulations.
• Maintain accurate payroll records, update employee data (e.g., new hires, terminations, salary changes), and generate reports for audits, financial analysis, and management review.
• Ensure payroll procedures align with federal, state, and local tax laws, and resolve payroll discrepancies or employee inquiries regarding pay, benefits, and deductions.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field (master’s preferred).
• Minimum of 7-10 years of HR experience, with at least 3-5 years in a leadership role, preferably in hospitality industry.
• Strong knowledge of labor laws, employee relations, and talent management best practices.
• Exceptional interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
• Proven experience in creating and implementing successful HR strategies that drive business results while managing a large team of Associates.
• Ability to manage multiple priorities in a fast-paced environment.
   

Skills:

• Leadership and team management.
• Strategic thinking and problem-solving.
• Negotiation and conflict resolution.
• Strong organizational and decision-making abilities.
• Proficiency in HR software and systems.

Ability to commute/relocate:

• Santa Clara, CA 95054: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 2 years (Preferred)

License/Certification:

• Professional In Human Resources (Required)

Work Location: In person

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

The salary range for this position is $110,000 to $120,000 annually.

This company is an equal opportunity employer.

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