At Houston Methodist, the Sr. Supply Technician position is responsible for performing the physical inventory-related tasks in Supply Chain Management, including but not limited to receiving, storage, distribution, and replenishment of supplies and equipment, including rental equipment, used throughout the hospital campus or central distribution center to promote a clinically-integrated Supply Chain. This position will perform tasks such as the delivery of supply and equipment orders, stocking of supplies, rotation of supplies, checking of expiration dates, removal of excess inventory and cleaning of clinical equipment. The Sr. Supply Chain Technician position will assist in customer inquiry and perform financial transactions in various hospital systems, apply moderate skills and understanding of department and hospital processes and procedures, including but not limited to working knowledge of inventory management systems, clinical product and equipment, to provide support to clinical and ancillary areas, while working independently under minimal supervision.
PEOPLE ESSENTIAL FUNCTIONS
- Facilitates open, professional, communication to achieve mutual understanding, role modeling by example. Communication to promote both work efforts and problem resolution is clear and professional. Functions as a mentor for effective communication skills, assisting in team members’ development of such skills.
- Serves as a lead resource, as appropriate, for off hours and weekends. Assists with training of personnel and role-models teamwork by responding positively to request for assistance.
- Promotes a positive work environment and contributes to a team-focused work unit that actively helps one another achieve department goals.
- Provides contributions towards improvement of department scores for turnover, retention, and employee satisfaction on unit-based scorecard, i.e. peer-to-peer accountability.
SERVICE ESSENTIAL FUNCTIONS
- Responds to supply and equipment needs by taking action on adjusting inventory levels, or PAR concerns, including updates, additions or subtractions. Efficiently delivers and stocks supplies and equipment needed on assigned units, or departments and communicating actions to internal customers.
- Receives, picks, stages and delivers supplies and equipment, including rental equipment, according to schedule and within established guidelines, while ensuring the transactions occurring physically mirror the transactions occurring within the appropriate inventory management system.
- Responds to and oversees supply and equipment requests, both urgent and routine, within established guidelines of the department.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Reviews, maintains and executes changes for supply and equipment inventory levels to ensure inventory is managed and replenished appropriately to prevent stock-outs or over-stock situations.
- Using documentation such as delivery manifest, pick ticket or packing slip, inspects and audits supply and equipment deliveries based on department standards and procedures (i.e. quantity, unit of measure, correct label, physical condition, product expiration).
- Assists with capture of non-conforming products by rounding and inspecting supplies and equipment when defects or recalls are identified and routinely for identification and removal of expired product. Ensures clinical supply and equipment areas are clean and organized.
- Responsible for basic trouble-shooting of concerns in the inventory management systems, including but not limited to PAR Excellence Scale Errors or locating deliveries based on workflow through the systems.
FINANCE ESSENTIAL FUNCTIONS
- Responsible for input of all Supply Chain transactions (inventory, receipt, etc.) and ensures transactions are completed accurately within the appropriate tracking systems and within the established guidelines of the department.
- Uses resources efficiently; does not waste supplies. Utilizes efficient and cost-effective work practices with department resources and supplies; provides recommendations to reduce expenses. Self-motivated to independently manage time effectively and prioritize department daily tasks, minimizing incidental overtime.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Generates and communicates new ideas and suggestions that improve quality of department services.
- Participates in special projects and department initiatives and seeks opportunities to expand learning with a focus on continual development. Completes and updates the individual development plan (IDP) on an on-going basis.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATION
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
WORK EXPERIENCE
- Two years of previous experience in a customer service role or Healthcare, Supply Chain or Materials Management
LICENSES AND CERTIFICATIONS – REQUIRED
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
- Knowledge of PPE and process requirements for Sterile Supply helpful
- Demonstrates critical thinking skills
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform Yes
- Scrubs Yes
- Business professional No
- Other (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
TRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area No
- May require travel outside Houston Metropolitan area No
Company Profile:
Houston Methodist The Woodlands Hospital opened in June 2017 as the eighth hospital in the Houston Methodist system. This 267-bed, 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower — a $250 million expansion project that added 106 beds, focused on medical-surgical and women’s services, and provided nine operating rooms. The project also included the expansion of the endoscopy center, emergency department and diagnostic imaging department with an enhanced neurodiagnostic and interventional center.
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.