** Internal Workers – Please log into your Workday account to apply **
Compensation Range:
Anticipated Base compensation rate is in the range of $23.00 – $27.60 / Hour depending on qualifications and experience.
Department:
856000 Admitting
Expectations:
This role is responsible for working with physician offices, Huntington’s ancillary departments, Case Management, and Business Office to provide an exceptional patient experience. The position has a strong focus on outstanding customer services skills, exceptional verbal and written communication, conflict management and service recovery and service attitude. Works with minimal supervision, always projecting a positive, and upbeat attitude. Greets patients with a courteous and professional demeanor to obtain feedback on their hospital experience. In this role, the individual will be expected to float to all areas within Patient Access.
EDUCATION:
High school diploma or equivalent. Some college experience preferred
EXPERIENCE/TRAINING:
Minimum of three years of experience in healthcare financial counseling preferred. Must have strong organization and customer service skills.
SKILLS:
Typing 35 wpm required.
Excellent analytical skills and proficient with Microsoft application (Outlook and Excel).
Must pass competency tests on a regular basis.
Worker Type:
Regular
Full time
Shift:
Evenings