Job Description
Enjoy making people feel welcome and providing a clean and comfortable living space for our owners and guests? We are looking for a housekeeper to join our team. Help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. If you enjoy making people feel welcome and being part of a phenomenal team environment, this is the job for you.
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Here’s why you’ll love it here – We offer an excellent benefits package to our full-time Team Members that include:
- Salary Range: $20.00 – $22.00 per hour
- Benefits on day one
- *Daily Pay – get your earned pay any time before payday
- Recognition Programs and Rewards
- Discounted Hilton hotel rates worldwide
- 401(k) program with company match
- Employee stock purchase program
- Paid Holidays, Sick days and Generous Paid Time Off Program
- Tuition reimbursement
- Numerous learning and career advancement opportunities… and more!
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Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.
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Schedule Details: Our housekeeper shift is 8am-4pm including weekends and holidays.
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Responsibilities:
- Cleans rooms, including but not limited to stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters, replenishing linen and guest amenities, and moving furniture. All work must be completed within an allotted time frame to meet production standards
- Greets guests and responds to requests immediately with friendly/genuine acknowledgment. Be knowledgeable of resort services, activities, and local attractions to assist guest’s inquiries
- Reports deficiencies to maintain room in compliance with resort standards
- Follows all safety procedures/standards and can recognize and act in emergencies
- Follows key control protocol
- Maintains cleanliness of carts and ensures supplies and equipment are in a neat and orderly appearance
- Ensures all assets and supplies for the department are secured in a neat and orderly fashion in storage areas
- Assists management in maintaining an accurate inventory of linen and supplies
- Promptly turns in all lost and found items after being properly tagged and identified
- Assist co-workers and perform other work assignments as requested
Qualifications
What are we looking for….
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.
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To fulfill this role optimally, you must possess the following minimum qualifications and experience:
- 1-3 years of related experience
- Able to lift up to 50lbs; push/pull cart over 200lbs.
- Basic language communication skills in order to communicate both verbally and in writing with guests, owners and co-workers, and fully comprehend job assignments.
- Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.
- Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise.
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It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
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- High school/GED
- Prior housekeeping experience in the hospitality industry.
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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.