Do you have a passion for technology and a knack for connecting with customers online? Are you eager to leverage your sales experience to drive results in a fast-paced environment? If so, we want to hear from you!
We’re seeking a motivated and tech-savvy Chat Sales Associate to join our growing team. In this role, you’ll play a key role in promoting and selling our industry-leading Home Entertainment and Appliance products through our online channels.
What You’ll Do:
● Leverage your 1 year of sales experience to engage customers online, understand their needs, and recommend the perfect Home Entertainment or Appliance solution.
● Utilize persuasive sales techniques to drive sales conversion and achieve sales targets.
● Become a product expert! Gain a deep understanding of our Home Entertainment and Appliance line, including features, benefits, pricing, and promotions.
● Provide exceptional customer service through chat (Morrow only and live video), promptly addressing inquiries, concerns, and after-sales support needs.
● Manage the online sales process from start to finish – processing orders, verifying payment information, and ensuring accurate shipping details.
● Identify upsell and cross-sell opportunities based on customer needs and purchase history, maximizing sales revenue.
● Maintain accurate and engaging product listings, pricing, and promotional information on our online sales platform.
● Utilize a CRM system to manage customer interactions, track leads, and nurture relationships to encourage repeat business.
You’re a great fit if you have:
● Strong communication and interpersonal skills to thrive in a sales environment.
● A passion for exceeding customer expectations and delivering exceptional service.
● Proven sales experience (1 year preferred) with a demonstrable track record of success.
● In-depth knowledge of Home Entertainment and Appliance products (a plus!).
● Familiarity with online sales platforms, e-commerce tools, and CRM systems.
● A strong understanding of sales techniques and persuasive communication.
● The ability to work independently and collaboratively within a team.
● Excellent attention to detail, organization, and multitasking skills.
● Outstanding etiquette in live chat communications
● Outstanding etiquette in live chat communications
● Proficiency in using computers, internet browsers, and online communication tools.
● Exceptional typing skills with a minimum 40 wpm with 90% + accuracy.
Benefits:
· Competitive Salary: Starting pay of $17.00/hr, plus performance incentives.
· Training: Paid training provided to ensure you have the skills needed for success.
· Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.
· Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.
· Referral for Life Program™: Earn a residual bonus every pay period.
· Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.
· Career Growth: Opportunities for advancement within the company.
· Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.
Ready to join our team? We look forward to hearing from you!